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We're Care Direct Wales

Personal care with a personal touch

Get to know us!

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We provide care and support to the elderly and disabled, in the comfort of their own home, from as little as 15 minutes to 24 hours a day. Our key objectives are to offer and deliver a highly professional domiciliary care service that will improve and sustain the service users overall quality of life.

Who we are

We are one of the leading privately owned homecare agencies in Bridgend, RCT and Neath Port Talbot. It is the aim of the company to deliver a service of personal care and associated domestic services to meet the needs of dependent Service Users in their own (home) environment.

What we do

We are a contracted provider to Bridgend, RCT and Neath Port Talbot County Council Social Services as well as undertaking private home care, including respite, trips out, holiday support etc. We provide a service tailored to meet your needs.

Philosophy of Care

Care Workers will strive to preserve and maintain the dignity, individuality and privacy of all everyone and in so doing will be sensitive to their ever-changing needs. Such needs may be therapeutic or medical, cultural, psychological, spiritual, emotional and social.

“I would like to say how grateful my family and I are for the support given to my mother over the last few years. I know that we would have struggled to cope without this extremely valuable help”

– Susan

Why choose us

Our key objectives are to offer and deliver a highly professional domiciliary care service that will improve and sustain the Service Users overall quality of life, and who require such support in order to remain independent, which in turn will enable them to remain in their own homes.

Our care

We are registered to provide care and support to the elderly and disabled, in the comfort of their own home, from as little as 15 minutes to 12 hours a day.

We will be the right people for you.

What they say..

"Thank you for support given to my mother over the last few years. I know that we would have struggled to cope without this extremely valuable help."

− Susan A.

""All the staff have been extremely friendly, caring and patient. I have found them to be reliable and although my mother was not completely sure she needed the help she now enjoys the visits. I could not ask for any more""

− Karen

""A big thank you to Care Direct Wales' excellent team for everything that they have done for my father. Care Direct Wales always go above and beyond " "

− Anna

""I am writing to express the sincere and warm thanks. The standard of care offered by your staff was of a high standard. The staff are considerate of family feelings and hard working" "

− David