How we got started

Hi, I am Rachel Dickinson the managing director of CareDirect Wales ltd. 

CareDirect was established in December 2002 with the main aim of providing care to the highest standard through quality trained and dedicated staff.

We have a very good reputation within the South Wales area, our main priority are our service users together with maintaining our highly valued staff. 

We have been recognised for our high standards and as a company that truly cares for their service users which has reflected in our CSSIW reports. 

Our values

To provide personal centred care. Personal care with a personal touch.

Our experience

Head office staff have over 30 year experience in health care.

Our expertise

Training QCF health and social care. Providing in house training for all staff.

Rachel Dickinson

Managing Director

Nicola Langdon

Manager/Training Manager

Jamie Williams

Finance Manager

Michele John

Area Manager

Sue Jones


Bev Preece


Andrea Ridley

Schedule coordinator

Nicola Oflaherty


Naomi Dickinson

Area Manager

Sharon Thomas


Claire Rutter